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 | Local Land Charges and Property Information NOS describe all the functions and activities involved in providing the Local Land Charges Function and responding to local land and property enquiries. |
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 | There are specific Local Land Charges and Property Information units plus units covering Business and Administration, Customer Service and Management and Leadership. |
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 | Local Land Charges and Property Information NOS
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 | Business and Administration NOS |
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 | Customer Service NOS |
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 | Management and Leadership NOS |
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LLCA Maintain the statutory Local Land Charges Register
LLCB Contribute to maintaining the statutory Local Land Charges Register
LLCC Maintain records in order to respond to official local land and property enquiries
LLCD Contribute to maintaining records in order to respond to official local land and property enquiries
LLCE Manage communications regarding the local land and property information service
LLCF Provide information and assistance to individuals accessing the local land and property information service
LLCG Carry out Searches of the Local Land Charges Register and respond to official local land and property enquiries
LLCH Provide responses to official local land and property enquiries
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 | ADM301 Carry out your responsibilities at work
ADM302 Work within your business environment
ADM320 Develop productive working relationships with colleagues and stakeholders
ADM406 Monitor and review the implementation of corporate objectives, strategies and policies
ADM408 Evaluate internal and external factors and promote partnership working
ADM410 Create and manage information systems
ADM412 Chair meetings
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 | CS21 Deliver reliable customer service
CS31 Resolve customer service problems
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 | M&L B1 Develop and implement operational plans for your area of responsibility
M&L B6 Provide leadership in your area of responsibility
M&L D2 Develop productive working relationships with colleagues and stakeholders
M&L D3 Recruit, select and keep colleagues
M&L D6 Allocate and monitor the progress and quality of work in your area of responsibility
M&L D7 Provide learning opportunities for colleagues
M&L E1 Manage a budget
M&L F6 Monitor and solve customer service problems
M&L F9 Build your organisation’s understanding of its market and customers
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